Privacy Statement

Your privacy is a top priority for us. This Privacy Statement outlines how cozyagiftful.com (“we,” “us,” “our”) collects, uses, shares, and processes your personal information.

Collection and Use of Personal Data

Personal data includes any information that can directly or indirectly identify you, as well as anonymous data linked to identifying information. Data that has been fully anonymized or aggregated—unable to be linked back to you, even with additional information—is excluded from this definition.

Promoting Safety and Security

We operate with legality, legitimacy, and transparency at our core. We process only the minimum data necessary for specific purposes and use technical/administrative measures to protect data security. Personal data is used to verify accounts, monitor user activity, and maintain the safety of our services (e.g., fraud prevention, investigating suspicious activity). This processing is justified by our legitimate interest in protecting our products and services.

What Personal Data We Collect

ⅰ. Data You Provide

We collect personal information you provide when using our products/services, interacting with us (e.g., account creation, support requests, surveys, chat support), or making a purchase. This includes payment details (card numbers, card information), authentication data, and billing, shipping, and contact information.

ⅱ. Service Usage Data

When you access our websites, we collect data about your device (model, unique ID, OS, browser), IP address, usage patterns, diagnostic data, and location. We may use GPS, IP addresses, and other tools to determine your approximate location (when available) to enhance our services.

How We Use Your Personal Data

Our primary uses of personal data include delivering and improving our services, communicating with you, providing targeted advertising/services, and protecting our business and users.

ⅰ. Enhancing Products/Services

We use personal data to develop, refine, and maintain our products and services—including data analysis, research, and audits. This supports our legitimate interest in offering quality services and ensuring business continuity. For contests/promotions, we use your provided data to administer the programs; additional rules may apply, so please review them before participating.

ⅱ. Communication with You

With your explicit consent, we send marketing updates about our offerings, notify you of account/transaction changes, and share policy updates. You can opt out of marketing emails by contacting us. We also use your data to process your inquiries and requests. With your consent, we may share data with third-party partners for their marketing, or use it to personalize your experience (on our platforms and third-party sites) and measure campaign performance.

NOTE: You may withdraw any prior explicit consent by contacting us.

Definition of “Cookies”

Cookies are small text files stored on web browsers, used to store identifiers and other information across devices. We also use related technologies (device identifiers, browser-stored data, software) for similar purposes. All these technologies are collectively referred to as “cookies” in this statement.

Use of Cookies

Cookies help us provide, protect, and improve our services—such as personalizing content, delivering/measuring ads, analyzing user behavior, and ensuring safety. The specific cookies used depend on the websites and services you access.

Disclosure of Personal Data

We share personal data with strategic partners who support our service delivery or marketing efforts. Data is only shared to improve our services; we will not share it with third parties for their own marketing without your explicit consent.

Data Sharing, Storage, Transfer, and Processing

ⅰ. Implementation of This Statement

We may share data with affiliated companies. In the event of a business transaction (merger, acquisition, bankruptcy, sale of assets), we may transfer your personal data to the acquiring third party. We may also disclose data if we believe it is necessary to protect our rights, enforce terms, investigate fraud, or safeguard our services/users.

ⅱ. Legal Obligations

We may disclose personal data to comply with laws, legal processes, litigation, or requests from public/governmental authorities (domestic or international). We may also disclose data for national security, law enforcement, or public interest reasons when required or appropriate.

Children

Our services are for adults only. We do not intentionally collect data from children under 16 (or the local minimum age). If we discover such data, we will delete it immediately. Please contact us promptly if you learn a child under 16 has shared personal data with us.

Your Rights

We ensure your personal data is accurate, complete, and current. You have the right to access, correct, delete, restrict, or object to its processing, and to receive your data in a standard format. You may also file a complaint with the relevant data protection authority. We may verify your identity before fulfilling your request. Laws may limit our ability to comply with certain requests. Contact us to exercise your rights—we will respond within 30 days (or sooner).

Third-Party Websites and Services

Our platforms may link to third-party sites/services. We are not responsible for their privacy policies, practices, or content. This statement applies solely to data collected by us. Please review third-party privacy policies before using their services.

Data Security, Integrity, and Retention

We use robust security measures (technical, administrative, physical) to protect your data from unauthorized access. We retain your data only as long as needed to fulfill the purposes outlined here, unless required by law to keep it longer.

Changes to This Privacy Statement

We may update this statement periodically to reflect new technologies, regulations, or practices. Your continued use of our services after the update takes effect means you accept the revised terms. If you disagree, stop using our services and contact us to close your account.

Contact Us

For questions about this Privacy Statement, please contact us at:

direct@cozyagiftful.com